How to Apply for SASSA Social Grants in South Africa

By Admin · Jul 8, 2025

If you're a South African citizen or permanent resident facing financial hardship, you’ve probably heard of SASSA grants. But knowing how to apply for them - that’s a different story.

Whether you're applying for the first time, helping a loved one, or just want to understand the process better, this guide will walk you through everything you need to know about applying for a SASSA social grant in 2025. Let’s cut through the confusion and get straight to what matters: how to apply, who qualifies, and what to expect.

How to Apply for SASSA Social Grants in South Africa: A Step-by-Step Guide for First-Timers

What Are SASSA Social Grants?

SASSA, or the South African Social Security Agency, is a government body that distributes social grants to help individuals and families meet their basic needs. These grants are not loans - you don't have to pay them back—and they’re a lifeline for millions of South Africans.

Here are the main types of SASSA grants available:

Child Support Grant
Older Person’s Grant (Pensioners' Grant)
Disability Grant
Foster Child Grant
Care Dependency Grant
Grant-in-Aid
Social Relief of Distress (SRD) Grant

Each grant has its own set of requirements, and the application process can vary slightly depending on the type. But don’t worry - we’ll break it all down.

Step-by-Step: How to Apply for a SASSA Social Grant

Step 1: Know What You’re Applying For

Before heading to a SASSA office or applying online, it’s important to identify which grant suits your situation. For instance:

Are you a parent or guardian looking after a child under 18? You may qualify for the Child Support Grant.
Are you over 60 and not receiving a pension from another source? The Older Person’s Grant might be for you.
Do you have a disability that prevents you from working for more than six months? You may be eligible for the Disability Grant.

Each grant has its own income threshold and documentation requirements. You can find updated income limits and eligibility rules on the official SASSA website.

Step 2: Gather Your Documents

This is where many applicants hit a snag. Having the correct documents ready will make your application smoother. Typically, you’ll need:

A valid South African ID (green barcoded ID book, smart ID card, or birth certificate for children)
Proof of residency/address
Bank statements from the last three months
Proof of income or unemployment
Medical assessment reports (for disability-related grants)
Affidavits and court orders (if applying for foster or care-related grants)

Make certified copies of everything to avoid unnecessary delays.

Step 3: Apply In-Person or Online

In-Person Application

Most SASSA grants are applied for at your nearest SASSA office. You will be assisted by a SASSA official who helps you fill out the form and capture your fingerprints. It’s free—don’t pay anyone to "help" you apply.

Bring your original documents and their certified copies. If you're too old or ill to travel, you can authorize someone (in writing) to apply on your behalf with a doctor’s note explaining your condition.

Online Application (Currently for SRD Grant Only)

As of now, the R370 SRD Grant (Social Relief of Distress) allows for online application via the SASSA website or WhatsApp.

Website: official SASSA website

WhatsApp: Send “Hi” to 082 046 8553 to start your application.

You’ll need to verify your identity, accept a declaration, and upload supporting documents digitally.

Step 4: Wait for Feedback

After applying, you’ll receive a receipt with a reference number - keep it safe. This is proof of your application and will be useful if you need to follow up.

Processing can take several weeks, depending on the type of grant. For the SRD grant, you can check your status online. For others, follow up by visiting your local SASSA office or calling the toll-free number: 0800 60 10 11.

Step 5: Collecting Your Grant

Once approved, you’ll start receiving your grant via:

A SASSA gold card (withdraw at ATMs, retailers, or post offices)
Bank deposit (if you registered your personal bank account)
CashSend or mobile wallet (for SRD grant applicants)

Make sure your contact details and bank information are correct to avoid issues with payment.

Common Pitfalls to Avoid

Don’t lie on your application—fraud is a criminal offense.
Avoid "agents" or fixers promising quicker approval for a fee.
Keep your documents updated, especially ID and proof of income.
Reapply or update info if your circumstances change.

Final Thoughts: Help Is Out There

Applying for a SASSA grant can feel overwhelming, especially if it’s your first time. But remember, these grants exist for a reason - to support citizens during difficult times. Whether you're raising a child, managing a disability, or facing temporary financial distress, SASSA provides a legitimate path to relief.

And if you’re not eligible but know someone who might be, share this guide. You never know who might need it.